Audrey Crane
audcrane@gmail.com
415.812.4930

http://www.linkedin.com/in/audcrane



Audrey's (baby) blog is elsewhere »

Experience and services
Design - "Design Communication", from Cooper:
... great product designs only succeed when they’re clearly communicated
to the people who fund, build, and sell them. As it turns out, having someone
focused on clear and thorough communication also means we have someone
ensuring clear and thorough thinking throughout the project. Design communicators
lead our teams in communicating research, requirements, and design solutions
the right way to the right audience at the right time.
http://www.cooper.com/careers/design_communication.html
- Research: Interviews and Usability Studies
- Design
- Plan (recruit and schedule)
- Moderate
- Provide reports and recommendations
- Training design teams: best practices, process, artifacts,
   working with engineering teams...
- Feedback on an in-house team’s work: audits, reviews, written recommendations...
- Design work for products and services, including:
- Personas
- Scenarios
- Concept Maps
- Product or Service Maps
- Wireframes
- Information architecture
- Interaction design / problem solving detailed design bugs,
   especially once a product is in development or production

Advising/Leadership
 - Business Plans
- Other big-picture stuff – feedback on Mission Statement, Brand, Roadmaps...
- Staffing: recruiting, interviews and recommendations
- Output from design or product teams to marketing, sales, other organizations
- Handling firedrills

Business Management
 - Budgets
- Managing external vendors (designers, prototypers, copywriters, etc.)
- Product Demos: developing and demo-ing
- Presentations: developing and giving
- Account Management: negotiating and writing proposals, budgets and change orders

Project Management
 - Process: developing and refining
- Scheduling
- Assigning tasks and following up
- Meeting management: scheduling and running regular check-ins, milestones,
   buy-offs and hand-offs
- Forecasting and fulfilling resourcing needs in all areas (design, copy, QA, eng, etc.)
- Filling in any gaps:
- Research
- Documentation
- Organization
- Copy
- Design
- Production
- Specifications

Product Management - Research of the market and competitors
- PRDs: developing and iterating
- Acting as Product Manager: balancing business needs, resources, requirements,
   and the needs of the market, supporting the product through development to release